Alongside hundreds of student staff and volunteers, our Students' Union is powered by a team of passionate full-time staff. Our dedicated and friendly team support and faciliate all of the services offered by the SU, working alongside your elected Officer Team and Board of Trustees to ensure your time at Lancaster is the best it can be.
Senior Leadership Team
Misbah Ashraf
she/her | Chief Executive Officer
As Chief Executive, Misbah leads the operations of the Students' Union coordinating the whole staff team and all of our projects and initiatives. With the direction of the Trustee Board, she is responsible for advancing the strategic direction of the Union and ensuring we consistently provide excellent services and experiences for the student body at Lancaster.
To book an appointment with Misbah, please contact her Personal Assistant, Charlotte.
Charlotte Barker
she/her | Personal Assistant to the Chief Executive
Charlotte is the personal assistant to the Students' Union's Chief Executive. She provides administrative support to them and helps the Senior Leadership Team. She is also the Secretary for the Trustee Board and its sub-committees.
Jane Morgan-Jones
she/her | Head of Finance
As Head of Finance, Jane leads the Finance team within the Students' Union. She is responsible for the overall financial management and relevant reporting for the organisation, as well as ensuring that financial procedures such as budgets and purchasing are controlled and provide an effective service to students and other stakeholders.
Chris Cottam
he/him | Head of Advocacy & Governance
Chris provides leadership to a range of departments in the Students' Union including Advice, Voice, Communications, IT and Societies & Student Communities. Chris is also the Designated Safeguarding Lead and Data Protection Officer for the Students' Union.
Advice
Vicki Greenwood
she/her | Advice Service Manager
Vicki manages our Advice Service ensuring that our team delivers high quality, professional and impartial advice to students, predominantly on academic and house matters.
Eliza Redfern
she/her | Student Advice Caseworker
As a Student Advice Caseworker, Eliza works with the Advice team to offer independent and non-judgmental advice to students on a range of matters including academic and housing issues.
Jenna Higham
she/her | Student Advice Caseworker
Jenna provides tailored, independent and non-judgemental advice to students about a range of issues, including academic, disciplinary and housing. As a two-time graduate of Lancaster University and a current PGR student Jenna knows the processes of the University well, and uses her experience to provide high-quality advice to students irrespective of their level of study.
Student Voice
Frank Longdon
he/him | Student Insight & Voice Manager
Frank manages our representation and democratic functions, as well as our political and campaigning work as a member-led organisation. He also manages our Insight Team who conduct research to help us better understand students and their contexts to inform our work and representatives.
Chih-Hsiang Lo
he/him | Academic Representation Coordinator
Chih-Hsiang works closely with the Vice President Education to support Academic Reps in every department at Lancaster in order to help them represent your academic interests such as programme content, timetabling, assessment and feedback, and teaching quality.
Societies & Student Communities
Pat James
he/him | Societies & Student Communities Manager
Pat leads the Societies and Student Communities team in the Students' Union supporting over 150 societies, nine College Execs, six Liberation & Campaign Forums and four student media groups.
Polly Mascord
she/they | Societies Assistant
As Societies Assistant, Polly provides advice for societies, assisting them in coordinating activities and helps with their day-to-day running, working with other teams in the SU to ensure societies receive funds, promote events, and prepare new execs for their roles, as well as answering any queries societies may have.
Sport
Abby Chamberlain
she/her | Sport Development Manager
As Sport Development Manager, Abby manages the Students' Union Sport Team which deliver student sport from recreational level, college sport and our university competitive BUCS teams and intervarsity sport. Her role also includes project managing our intervarsity event with York; Roses.
Ed Baker
he/him | Intervarsity Sports Coordinator
Ed coordinates intervarsity sports supporting our Sport Lancaster to achieve their best against other universities around the UK including in British Universities & College Sports (BUCS) leagues.
LUSU Green
Scott Barker
he/him | LUSU Green Coordinator
Scott plans and delivers core participatory content on flagship LUSU Green projects, collaborating with a network of global, national and local stakeholders to deliver our signature LUSU Green experiences and providing strong marketing and branding to encourage active participation in sustainability themed activity here at Lancaster.
Events
Aimee Rostern-Fraser
she/her | Events Manager
Aimee leads the Events team in delivering unforgettable experiences, entertainment and events for students at Lancaster. She coordinates our dedicated team of student Crew staff and project manages a range of significant Union events including Welcome Week, Christmas Markets and end of year celebrations.
The Sugarhouse
Talandira Kaunga-Nyirenda
she/her | Sugarhouse Assistant Manager
Tala's role includes the planning of student events, booking DJs, marketing, relationships with international student societies, and managing the Sugarhouse's Instagram DMs.
Luke Armstead
he/him | Sugarhouse Assistant Manager
Luke’s role involves student outreach and maintaining relations with societies and JCRs. He also helps to support the day-to-day running of the club, ensuring that students have a memorable night.
LUSU Living
Safiya Omer
she/her | Housing Manager
Safiya oversees management of the Students’ Union lettings agency and the team therein, ensuring a profitable, safe and customer focused operation. Safiya is always trying to improve the development and continuous improvement of the SU Living offer. Safiya wants to ensure a enjoyable and stress free experience for all student tenants.
Creative
Iain Thorley
he/him | Communications & Design Manager
Iain leads the communications and design team responsible for spreading the message about all the great projects, campaigns and events that the Students' Union is involved in. This involves coordinating a range of activities including graphic design, photography, branding, social media, website, articles and newsletters.
Shannon Daniel
she/her | Communications Assistant
Shannon supports the comms and design team to showcase the work of the Students' Union. This involves lots of activities including coordinating social media content, updating the website and writing news articles.
Imogen Hargreaves
she/her | Communications Production Assistant
Imogen supports the comms and design team, focusing on creating video content for the Students' Union. She also helps with other SU promotional material such as the website, articles, and social media in order to support the work of the Students' Union.
IT
Paul Everill
he/him | IT Systems Support Coordinator
Paul looks after the IT infrastructure in the Students' Union providing technical support and advising on digital projects and initiatives. He also manages the UnionCloud system.
Commercial
Ben Wolverson
he/him | Commercial Marketing Assistant
Ben works with a variety of external companies and businesses that want to connect with students, and supports society and sports club sponsorships, striving to ensure that students get the best value and support.
